Patient confidentiality

We take patient confidentiality extremely seriously at this practice and all personal information is treated in the strictest confidence. Only members of staff have access to patient information and we have a strict confidentiality policy. However, from time to time we may need to release dental records to Wiltshire NHS or the NHS Business Services Authority as part of our ongoing clinical review process. We will try and contact you before releasing your dental records.


Complaints Procedure

We aim to make your experience at the practice as pleasurable as possible. However, should you have any complaints, please contact The Practice manager on 01747 860 365 who will be able to deal with your complaint and talk you through our procedure. Alternatively, you can pick up a copy of the procedure from reception.